FAQ

Here are some of our frequently asked questions:

What does Lavolio mean?

The name Lavolio is a made-up word that mixes the founder’s name ‘Lavinia’ and surname ‘Davolio’ and also translates from her mother tongue, Italian, as ‘I want it’. We thought it fitting for our delicious Italian Confectionery 🙂

What is inside the tin?

Each Lavolio tin is a collection: it’s a mix with 5-6 different flavours, an assortment of real pieces of fruit or whole nuts, coated in chocolate or mixed with spices and then covered with a thin sugar shell.

How many sweets are in each tin?

The quantity of Lavolio sweets inside each tin is based on weight:

  • Medium tins (10cm x 10cm x 5cm) contain: 175g which amounts to approx 30-45 sweets of different sizes in variable proportion
  • Miniature tins (6cm x 6cm x 5cm) contain: 60g which amounts to approx 10-15 sweets of different sizes in variable proportion

Allergy cautions?

Our confectionery is gluten-free but contains nuts, soya and dairy. The Soft Nougat also contains eggs. Please note that every flavour may contain traces of other nuts and peanuts.

Where are the sweets made?

Each Lavolio is handmade in Italy using a traditional artisan technique. Each flavour batch takes up to 5 days to make, producing one layer at a time (chocolate, spices, essential oils).

Where do the ingredients come from?

Dark chocolate – Peru
Almonds – Apulia, Southern Italy
Pine nuts – Central Italy
Pistachios – Sicily, Italy
Hazelnuts – Piedmont, Northern Italy
Apples, citrus fruits, coconut, apricots – Seasonal 

How long do the products last for?

We endeavour to deliver Lavolio to you with a minimum of 3 months shelf life

Once opened, how long will my Lavolio last?

Usually not more than 10 minutes! But if you don’t finish a box in one sitting, just close the tin and consume by the best before date (we aim for a minimum of 3 months shelf life for our products). Please keep them in cool and dry place.

Which Lavolio Collection is the best seller?

Our Best seller is the Nutty Forest collection which is a favourite for gifting!

Where can I buy Lavolio?

Lavolio stockists are found in stores across the UK and abroad including luxury shops such as Fortnum & Mason and Partridges. You can search for your nearest one by using the map here. To view the full stockist list please follow this link.

How long does delivery take when ordering from lavolio.com?

Each order is sent as soon as we can by first class postage and it should take between 1 and 2 days to arrive to you if you are in the UK. You can read more about our delivery policy here. Please note that currently we do not post over the weekend so if you placed an order after 14.00 on a Friday you will normally receive your order the following Tuesday.

Can I change or cancel my order?

Unfortunately, we’re unable to change or cancel orders once they’ve been processed. However, if you’ve made a mistake (e.g. with the delivery address or flavours ordered), the best thing to do is to get in touch as soon as possible via our contact form here and we’ll do our best to help.

Can I add a gift message to my order?

Yes! Please write a note at checkout and we will be happy to include a personalised gift card. You can also add a complimentary gift wrap – to do this, just select the “add a gift wrap” item to your basket.

Do you cater for events?

Yes, we do. We not only cater for weddings, but also anniversaries, dinner parties or any special occasion where you want to treat your friends/guests. Lavolio bespoke miniature tins are made-to-order and can be personalised to suit the occasion, and we can provide your event with a luxury candy bar. To see some examples of bespoke favours and event gifts, have a look at our Pinterest page. Alternatively, you can contact us directly to discuss your requirements.

Do you offer a discount for larger orders?

Please get in touch with us to enquire about discounts for bulk or larger orders and will be happy to discuss this with you.